Business Name:
PION Store
Representative:
Daria Velikodnaya
Address:
4-chome, Kaminoge, Setagaya, Tokyo, Japan, 158-0093
(Full address available upon request)
Contact Information:
Email: pionstorejapan@gmail.com
Phone: +81 90 8749 0553 (Inquiries are typically responded to within 24-48 hours)
Payment Methods:
PayPal Credit/Debit Card (processed securely through Stripe)
Additional fees:
A flat-rate shipping cost: ¥1000 per box
Transaction fee for Konbini payments: ¥100
Exchanges & Returns Policy:
<Returns and exchanges requested by customers>
Items before shipping: You can cancel your order by pressing the cancel button on the website.
Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center (insert phone number) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.
<Returns and exchanges for defective goods and services>
Please contact the customer support center (*+81 90 8749 0553*). We will refund or exchange with new products at our shipping cost.
Delivery times:
Orders will be processed within 3-5 business days.
Products should be received within 14 days and are available as soon as you place your order.
Payment period:
Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order.
Price:
Amounts listed on each product page